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UNIT 6

Accountability and Challenge

SUMMARY OF UNIT

This unit will explore the key areas of managing challenge and the key challenges new or aspiring leaders face when they change work roles from being a colleague to a leader. It will look at the way leaders provide challenge to others and provide the clarity and direction to staff to make them accountable for their work and deal with situations where there is a breakdown in accountability.


LEARNING OUTCOMES

By completing this unit, trainees are expected to:

• Explain the key aspects of managing challenge in the workplace
• Discuss what challenges they currently face as they move to a leader’s role or within their developing leadership role
• Differentiate the key components of accountability and its relationship with responsibility
• Describe how they would ensure a culture of accountability for their team to could be established and how clarity could be provided to team members who contribute to shared end goals
• Discuss strategies for holding to account team members who do not achieve targets that form part of their work role

 


CONTENT OF THE UNIT

Course Content

Course Content


Course Content


Course Content


Course Content


Course Content


Course Content



BIBLIOGRAPHY

• Leveraging coaching for organisational change: A paper from IES Perspectives on HR 2015 by
C. Joseph, The Ways to Challenge Employees.
https://smallbusiness.chron.com/ways-challenge-employees-11946.html
• Common Leadership Challenges And How To Overcome Them,
https://blog.impraise.com/360-feedback/common-leadership-challenges-and-how-to-overcome- them-performance-review
• Center for Creative Leadership, The Top 6 Leadership Challenges Around the World
https://www.ccl.org/articles/leading-effectively-articles/top-6-leadership-challenges/
• J. Wolven. 10 Challenges Leaders Always Face And How To Deal With Them, LifeHack. https://www.lifehack.org/articles/work/10-challenges-leaders-always-face-and-how-deal-with- them.html
• Berry J., 2016. Support vs challenge: how school leaders can strike the right balance, The Guardian. https://www.theguardian.com/teacher-network/2016/apr/17/support-vs-challenge-how-school- leaders-can-strike-the-right-balance
• Dwight M.,2017. Accountability in Management explained, Consult
https://www.cmc-canada.ca/consult/articles/all-topics/accountability-in-management-explained
• Insperity Staff. How to improve accountability in the workplace in 5 steps, Insperity. https://www.insperity.com/blog/improve-accountability-workplace-5-steps/
• Howard Sh., 2019. Holding employees accountable: where most leaders fail, PI.
https://www.predictiveindex.com/blog/holding-employees-accountable/


Self Assessment

 

 


Unit Tasks

Homework