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UNIT 5

Change Management

SUMMARY OF UNIT

Change management is the process, tools and techniques to manage the people side of change to achieve the required business outcome. Change management looks at the key tools that can be utilised by aspiring leaders to help them support individuals to make successful personal transitions resulting from the adoption and realisation of change in their organisation. It will also explore the concept and practice of agile leadership in organisations that are subject to ongoing change as part of their business lifecycle.


LEARNING OUTCOMES

By completing this unit, trainees are expected to:

• Describe the key aspects of change management and its role in the workplace
• Discuss the areas of change and transition currently impacting on their work role and that of their team, including internal and external change drivers
• Explain how agile leadership techniques can be applied to support staff experiencing change within their work environment
• Discuss communication, commitment and collaboration in agile leadership
• Explain how a leader can support and influence the adaptability of staff to a change environment

 


CONTENT OF THE UNIT

Course Content

Globalisation and technology have put tremendous pressure on both academic and business organisations to change. Business organizations are competing with foreign organisations and are entering new markets themselves. Technology has revolutionized the way organisations are run creating greater efficiency, streamlining systems, processes, and structures. It has also led to the outsourcing of labour across the globe.
The academe has been confronted with many changes as well. Technological innovations have created parental expectations on operational efficiency and services. Students’ exposure to technological innovations has influenced their learning styles and expectations on the facilities that should be made available to them. Globalisation has internationalised instruction especially in higher education. Quality assurance mechanisms, accreditation, and rankings prod academic institutions to continue evaluating and improving themselves.
In this changing environment its important educational leaders can respond and support the process of their organisation adapting to change and support their workforce through this change process.

Course Content

Globalisation and technology have put tremendous pressure on both academic and business organisations to change. Business organizations are competing with foreign organisations and are entering new markets themselves. Technology has revolutionized the way organisations are run creating greater efficiency, streamlining systems, processes, and structures. It has also led to the outsourcing of labour across the globe.
The academe has been confronted with many changes as well. Technological innovations have created parental expectations on operational efficiency and services. Students’ exposure to technological innovations has influenced their learning styles and expectations on the facilities that should be made available to them. Globalisation has internationalised instruction especially in higher education. Quality assurance mechanisms, accreditation, and rankings prod academic institutions to continue evaluating and improving themselves.
In this changing environment its important educational leaders can respond and support the process of their organisation adapting to change and support their workforce through this change process.


Course Content

Globalisation and technology have put tremendous pressure on both academic and business organisations to change. Business organizations are competing with foreign organisations and are entering new markets themselves. Technology has revolutionized the way organisations are run creating greater efficiency, streamlining systems, processes, and structures. It has also led to the outsourcing of labour across the globe.
The academe has been confronted with many changes as well. Technological innovations have created parental expectations on operational efficiency and services. Students’ exposure to technological innovations has influenced their learning styles and expectations on the facilities that should be made available to them. Globalisation has internationalised instruction especially in higher education. Quality assurance mechanisms, accreditation, and rankings prod academic institutions to continue evaluating and improving themselves.
In this changing environment its important educational leaders can respond and support the process of their organisation adapting to change and support their workforce through this change process.


Course Content

Globalisation and technology have put tremendous pressure on both academic and business organisations to change. Business organizations are competing with foreign organisations and are entering new markets themselves. Technology has revolutionized the way organisations are run creating greater efficiency, streamlining systems, processes, and structures. It has also led to the outsourcing of labour across the globe.
The academe has been confronted with many changes as well. Technological innovations have created parental expectations on operational efficiency and services. Students’ exposure to technological innovations has influenced their learning styles and expectations on the facilities that should be made available to them. Globalisation has internationalised instruction especially in higher education. Quality assurance mechanisms, accreditation, and rankings prod academic institutions to continue evaluating and improving themselves.
In this changing environment its important educational leaders can respond and support the process of their organisation adapting to change and support their workforce through this change process.


Course Content

Globalisation and technology have put tremendous pressure on both academic and business organisations to change. Business organizations are competing with foreign organisations and are entering new markets themselves. Technology has revolutionized the way organisations are run creating greater efficiency, streamlining systems, processes, and structures. It has also led to the outsourcing of labour across the globe.
The academe has been confronted with many changes as well. Technological innovations have created parental expectations on operational efficiency and services. Students’ exposure to technological innovations has influenced their learning styles and expectations on the facilities that should be made available to them. Globalisation has internationalised instruction especially in higher education. Quality assurance mechanisms, accreditation, and rankings prod academic institutions to continue evaluating and improving themselves.
In this changing environment its important educational leaders can respond and support the process of their organisation adapting to change and support their workforce through this change process.


Course Content

Globalisation and technology have put tremendous pressure on both academic and business organisations to change. Business organizations are competing with foreign organisations and are entering new markets themselves. Technology has revolutionized the way organisations are run creating greater efficiency, streamlining systems, processes, and structures. It has also led to the outsourcing of labour across the globe.
The academe has been confronted with many changes as well. Technological innovations have created parental expectations on operational efficiency and services. Students’ exposure to technological innovations has influenced their learning styles and expectations on the facilities that should be made available to them. Globalisation has internationalised instruction especially in higher education. Quality assurance mechanisms, accreditation, and rankings prod academic institutions to continue evaluating and improving themselves.
In this changing environment its important educational leaders can respond and support the process of their organisation adapting to change and support their workforce through this change process.


Course Content

Globalisation and technology have put tremendous pressure on both academic and business organisations to change. Business organizations are competing with foreign organisations and are entering new markets themselves. Technology has revolutionized the way organisations are run creating greater efficiency, streamlining systems, processes, and structures. It has also led to the outsourcing of labour across the globe.
The academe has been confronted with many changes as well. Technological innovations have created parental expectations on operational efficiency and services. Students’ exposure to technological innovations has influenced their learning styles and expectations on the facilities that should be made available to them. Globalisation has internationalised instruction especially in higher education. Quality assurance mechanisms, accreditation, and rankings prod academic institutions to continue evaluating and improving themselves.
In this changing environment its important educational leaders can respond and support the process of their organisation adapting to change and support their workforce through this change process.



BIBLIOGRAPHY


• Leveraging coaching for organisational change: A paper from IES Perspectives on HR 2015 by Alison Carter, IES Principal Associate
• The efficacy of executive coaching in times of organisational change AM Grant - Journal of Change Management, 2014 - Taylor & Francis
• Agile management: Leadership in an agile environment Á Medinilla - 2012
• The role of shared cognition in enabling shared leadership and team adaptability CS Burke, SM Fiore, E Salas - … the hows and whys of leadership, 2003
• Organisational change management: A critical review R Todnem By - Journal of change management, 2005
• Change management—or change leadership? R Gill - Journal of change management, 2002
• The partnership between project management and organizational change: Integrating change management with change leadership B Griffith􀳦 Cooper, K King - Performance Improvement, 2007
• Transformational leadership, change management, and commitment to change: A comparison of academic and business organizations RM Hechanova, R Cementina-Olpoc - The Asia-Pacific Education 2013


Self assessment

 

 


Unit Tasks

Homework